Refund policy

Last updated: 10 November 2026.

Personalised books

Your Capsule is a personalised book, made from your content and to your instructions. The 14-day right of withdrawal therefore does not apply (art. L221-28, 3° of the French Consumer Code).

Full refund before production

As long as production has not started, you can ask for a full refund within 14 days of your order. Production starts as soon as we receive your first content or the gift box is shipped.

After production has started

If you no longer want the book, we refund up to €30.

Legal guarantees

You benefit from the legal guarantee of conformity (2 years from delivery) and the guarantee against hidden defects.

How to ask

Write to editions.capsule@gmail.com with your order number. We reply within 48 working hours.